Buckle Up, Or It May Get Bumpy

In the industry, computer users can be jokingly referred to as the Human User Interface, and when a user does something inadvisable it is called a ‘HUI error’. Obviously, that would never be applicable to you, but you may possibly know someone who generates HUI errors...

Tech support or scammer?

I had an interesting experience recently when visiting a client. They passed the phone to me and said that maybe I could help them. The ‘them’ in question turned out to be someone with an Indian accent calling from Symantec generously warning my client about various...

Never Assume

I have had a number of clients recently with problems connecting to the Internet. This is the sort of thing that drives IT professionals mad because there’s so much involved.   The Internet service provider’s connection to the exchange. The physical connection from...

Security And Telephone Support Scams

Know who your friends are. You may have heard about security breaches ‘in the Cloud’ and wondered if you were at risk. Odds are you probably aren’t unless you are a famous celebrity or are known to have possibly photographed someone famous in shall we say, a...