Tech support or scammer?

I had an interesting experience recently when visiting a client. They passed the phone to me and said that maybe I could help them. The ‘them’ in question turned out to be someone with an Indian accent calling from Symantec generously warning my client about various...

Never Assume

I have had a number of clients recently with problems connecting to the Internet. This is the sort of thing that drives IT professionals mad because there’s so much involved.   The Internet service provider’s connection to the exchange. The physical connection from...

Blocking nuisance phone calls

Nuisance phone calls are becoming ever more intrusive and once your number gets in the hands of a company with an automated system you can receive any number of calls per day, often from the same company. There is generally no way to get off the database of these...