Tech support or scammer?

I had an interesting experience recently when visiting a client. They passed the phone to me and said that maybe I could help them. The ‘them’ in question turned out to be someone with an Indian accent calling from Symantec generously warning my client about various...

Never Assume

I have had a number of clients recently with problems connecting to the Internet. This is the sort of thing that drives IT professionals mad because there’s so much involved.   The Internet service provider’s connection to the exchange. The physical connection from...