Hopefully, you have never been in the situation of having lost your mobile phone, or worse, had it stolen. Of course, you know what to do if that should happen, right? On the off-chance you don’t have a disaster recovery plan already, here are some things you should consider.
You will need to track and maybe then wipe your phone. You have of course got suitable services activated such as Find my Phone for iPhone http://tinyurl.com/y552f7vw (takes you to Apple Support) or Android http://tinyurl.com/ookxcau (takes you to the online device manager).
There are other services you can use, such as the Prey Project https://preyproject.com/ which allows you to also add other sorts of devices from other manufacturers including computers, so you can keep track of all of them in one place.
The one thing they all have in common is that you need to install or activate them before anything happens to your devices. So don’t put it off, do something now, it may be too late after the event!
You’ve got your phone sorted, worst case you can delete all the data, what else?
Recover your mobile number. Unless you want to tell all your contacts and the businesses that use texts for security that they need to record a new number, you’ll want to keep your old number. And for that, you need your provider to cancel the old sim and issue you a new sim with your old number on it.
To do so, you will undoubtedly have to jump through a number of hoops to prove who you are. So make sure you know the answers to any security questions you may have set up with your mobile service provider.
You may also be asked for further information, such as the name and number of someone you have dialled recently. If that is the case, and you don’t have complete recall, you may want to look out the information before calling them, so you don’t have to ring off and get back to them.
It would be a good idea to find out from your service provider what their procedure is to get a new sim from them. Much better to know what your particular provider will want from you beforehand, than find out that you don’t have the information when you need it.
So go on, get started sorting it out now!